The future is now: Unveiling Gem's new AI recruiting suite

AI has proven its point – it’s here to stay, and it’s becoming more compelling by the day. For organizations large and small, the new generation of LLMs has redefined the ways they can succeed against business goals and maintain a competitive advantage. 

Since sharing Gem's AI-powered vision for recruiting last year, we’ve witnessed AI changing how recruiting teams work. Today, I’m excited to share more about what we’ve learned on this journey and to introduce Gem’s new suite of AI recruiting solutions designed to help talent teams build high-quality pipelines faster than ever before. 

In this post, we’ll cover:

• How AI is reshaping recruitment

• Gem AI in 2024: better together with an end-to-end platform

• What’s coming, when, and how to sign up for early access

• Guard rails for today and beyond
  

What’s coming and when

• Today: Join the waitlist to get early access and be the first to know when Gem’s new AI recruiting solutions become available. 

• June 2024: Gem AI Sourcing will be generally available.

• Late Summer 2024: Gem AI Inbound Ranking and Gem AI Rediscovery will be generally available.

• Beyond: Stay tuned for exciting new releases on a monthly basis, including automated job description drafting, automated interview scheduling loops, automated interview synthesis to scorecards, and personalization for re-engagement.  

How AI is reshaping recruitment

Automation is the new top-down mandate for talent acquisition teams

76% of HR leaders believe that it’s imperative to adopt AI solutions in order to keep their competitive edge. “Vital,” “necessary,” and “crucial,” are just some of the words we hear our customers use when talking about AI in their day-to-day recruiting workflow. 

Organizations are no longer talking about if they should adopt AI, but rather how and what solutions they can leverage to attain the most impact with the least amount of risk. 

Every talent acquisition team is now on a quest to find AI solutions that will help them meet hiring goals more efficiently. This means shifting their recruiters’ time away from manually sourcing prospects across multiple candidate databases, screening a sea of inbound applicants, or chasing down information on past talent, and toward AI-assisted talent identification and proactive engagement with high-quality candidates throughout the funnel. 

The rise of AI point solutions has overpromised and under-delivered 

Over the last year, advancements in LLMs have allowed new AI recruiting solutions to launch at a remarkable pace. Many of these have promised talent acquisition teams a cost-effective way to discover qualified talent.

While promising in concept, many of these point solutions are lacking in a few key ways:

1. They don’t have the complete context. An AI sourcing point solution may recommend candidates who were already rejected by your company a few weeks ago. Or, it won’t have past relationship data to know who the most engaged candidates are – ones who are in your talent community, or who’ve attended your events in the past. Without the historical context of your past touchpoints with candidates, AI solutions cannot make trustworthy recommendations. The impact? Context-less recommendations in a vacuum jeopardize your employer brand and create poor candidate experiences.

2. Having multiple AI point solutions is cumbersome and creates silos. For any given job, a recruiter will likely source passive talent in addition to reviewing inbound applicants, keeping in mind the same qualifications and ideal candidate profile. Using different AI solutions for each workflow creates duplicative work to set up and calibrate each tool for the same search. The impact? Recruiters waste time and energy context-switching between separate AI solutions to find talent across key channels rather than working with one, unified pipeline.

The next generation of Gem AI: better together with an end-to-end recruiting platform

Gem’s AI-powered vision for recruiting in 2024 

To truly enable recruiting teams to work more efficiently, we believe that AI must be woven into a unified platform, rather than multiple AI point solutions operating in silos. That’s why we’re excited to announce the next generation of Gem AI – a new suite of AI recruiting solutions that will operate on the most complete dataset across all channels to help talent acquisition teams discover, engage, and hire the best talent faster. 

With unified candidate data in your CRM, Gem AI surfaces results with historical context in mind – who’s in your talent community, attended your events, applied to other roles, etc. Use Gem AI to source, rank, and discover candidates with trustworthy results.

Find high-quality talent faster with AI Sourcing 

Though 1 in 3 candidates expect their future employers to reach out to them first, 68% of HR leaders say their current sourcing efforts aren't identifying enough talent. Talent acquisition teams today are smaller than they’ve been in recent years, and each recruiter is saddled with more work, leaving little to no time to source for passive talent. 

Gem’s AI Sourcing takes away the burden of sourcing for new candidates across a variety of external databases by automating the sourcing flow end-to-end. With intuitive natural language search and a simple UI, recruiters can tell Gem exactly what their ideal candidate profile looks like in their own words without having to manage complex boolean strings or clunky filters. Gem also provides full transparency into every match reason, allowing recruiters to make informed adjustments to their search parameters whenever and however they want.

Accelerate inbound application reviews with AI Inbound Ranking

Most of our customers are seeing a surge in inbound applications, and yet recent benchmarks show that only 25% of applications meet the minimum criteria to make it to the next stage. Furthermore, ATSs haven’t been built to optimize for high review volumes, so sifting through resumes is a labor-intensive, time-consuming process, only to identify the tiny minority of qualified candidates in the pool. 

With Gem’s AI Inbound Ranking, recruiters can quickly find the needle in the haystack through our LLM-based search against job requirements. With zero upfront training cost or lengthy feedback loops, Gem will instantly rank applicants based on natural language search criteria while giving transparency into the match reasons and total control to recruiters to further adjust the parameters.

Make reengaging silver medalists a breeze with AI Rediscovery

Past candidates – such as silver medallists – are an undeniably rich and untapped source of talent: they’re already sold on your company’s vision and they were previously highly engaged. And yet, most ATSs aren’t built for users to easily find these warm talent pools. Our customers already love how Gem helps teams rediscover silver medalists in their ATS with powerful filters and search. 

Gem’s AI Rediscovery takes it a step further by automatically identifying the best candidates to re-engage across both your CRM and ATS. As with the rest of our AI solutions, Gem AI will surface the latest context for every candidate and why they matched to your criteria – from past interview feedback to recent event attendance and other touch points – so you can make an informed decision before reaching out.

What’s coming and when

• Today: Join the waitlist to get early access and be the first to know when Gem’s new AI solutions become available. 

• June 2024: Gem AI Sourcing will be generally available

• Late Summer 2024: Gem AI Inbound Ranking and Gem AI Rediscovery will be generally available

• Beyond: Stay tuned for exciting new releases on a monthly basis, including automated job description drafting, automated interview scheduling loops, automated interview synthesis to scorecards, and personalization for re-engagement.  
  

The Gem AI difference

1) Part of a complete platform

AI built into your CRM produces more relevant recommendations. Gem AI takes into account rich context across all sources – from who you’ve interacted with, who’s applied, who you’ve rejected, to who’s joined an event or talent community.

2) More context on candidate relationships

Gem enriches all profiles with your entire relationship history – past outreach, rejections, prospect notes, talent community membership, and more – so your message is more relevant and personal.

3) Ease of use and actionability

Our AI solutions are built for everyday recruiters just like the rest of Gem’s platform, which 94% of users say has improved their productivity. With conversational search, intuitive filters, popular presets, and in-product AI best practices, recruiters can spend less time setting up and debugging clunky AI tools, and more time engaging quality candidates.  

4) Transparency & Control

Use only what you want, and change what you need. Gem’s AI solutions are built with transparency, security, and customer choice in mind. Say goodbye to opaque algorithms where you don't understand what the AI is doing. Our matching highlights exactly what criteria from your search matched the candidate’s profile and gives recruiters control to adjust.

Guard rails for today and beyond

Compliance guidelines and flexibility

Leveraging AI tools in the right way can revolutionize the hiring process. We want to ensure that our tools revolutionize it for the better. That is why Gem is taking every step to ensure AI is ethically and legally deployed within our platform. In doing so, we have prioritized transparency, security, and customer choice in order to build features that you can trust. Our customers will have the ability to opt-in to using these AI enhancements. This flexibility allows organizations to leverage the power of AI in a framework that works with the unique compliance guidelines of their organization.